Alerts & Notifications

4min
what type of alerts are sent? slack notifications docid\ cpciamyzqkafd0degwwkg microsoft teams notifications pagerduty notifications email notifications when do alerts get sent? alerts and notifications are created based on dlh io's specifications to deliver certain information to customers based on the need to react to critical issues or matters requiring their attention while these could be too atomic a balance is always sought details on sync bridge statuses are mainly found in the logs & monitoring docid\ urla2eizptnb84trxdn7d area, while other actions or alerts are found in the alerts section and/or sent via a notification channel below is a table representing what conditions and what notification or alerting method is used in dlh io if there are any requests for different notifications please contact customer support docid\ pbtuxndqrdogoroejbgsv to submit a request area category condition creates alert sends notification logs bridge history sync bridge sync bridge run failed completion (wrap up issues only) y y y extracting data extraction failed connection test y y y extracting data metadata (ddl) change any change detected y n y extracting data test connection source connection failure y y y extracting data test connection target connection failure y y y extracting data sync bridge run sync bridge paused y n y subscription plan or trial subscription plan subscription plan issue or trial expired y n y extracting data test connection connection failure (src/tgt) y n n creation creation n/a deletion deletion n/a deployment deployment n/a how do alerts get sent? alerts are sent based on user preferences which can be setup in the user profile page they are sent via our email distribution platform or via other enterprise instant messenger platform such as slack, microsoft teams, pagerduty, etc which sends alert notifications as they occur (based on the table structure above) you must connect to one of your notification channels using our alerts & notifications docid\ jnraafkqsxvu2cgzabuga page options in order to receive notifications to your desired system how to set alert notification preferences? navigate to my profile > notifications and update what type of notifications you wish to receive notifications preferences are done at an individual user level and delivered based on their email account they use to log into the datalakehouse io application notification channels for slack, teams, etc are configured at a project level